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BTM IBM Partnership Overview
These groundbreaking CIO-specific solutions include Service Delivery Optimization (SDO). SDO establishes alignment between the service delivery organization and its customer’s demand, with packaged services and service levels focused on improving customer experience, efficiency and financial value. Our Service Delivery Optimization (SDO) solution provides for the effective and efficient delivery of IT services in support of changing business needs. Together we deliver a comprehensive management framework (BTM Fusion 360TM) and software (BTM Works 360TM) with packaged services and industry-leading technology, such as Tivoli Application Dependency Discovery Manager and Tivoli Change and Configuration Management Database (CCMDB), backed by extensive thought leadership. Our invitation-only CIO Roundtables are designed to provide a peer-to-peer knowledge forum for guests to collaborate with and learn from industry thought leaders about today’s leading business technology management practices. By targeting some of the toughest strategic and operational management challenges most CIO’s presently face, attendees will gain significant benefit to their organization from firsthand account of professional experiences, insight on current industry trends, and an exclusive introduction to our innovative solutions that enable superior financial returns. |
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